King Saud University Medical City is committed to protecting your privacy and ensuring the confidentiality of your information. This policy explains how personal data is collected, used, and protected through the electronic portal:

■ Information Collection:

We may collect information such as:

• Identity data (name, ID number, email address).
• Technical information (IP address, browser type, operating system).
• Data you voluntarily provide via electronic forms or email.

■ Use of Information:

The information is used for the following purposes:

• Enhancing user experience.
• Providing KSUMC services electronically.
• Communicating with beneficiaries.
• Responding to inquiries or complaints.

■ Information Sharing:

• Your data is not shared with any third party except with official entities upon legal request or for the protection of public interest.
• Data is handled with high confidentiality in accordance with applicable regulations in the Kingdom.

■ Information Security:

• We use strict protection protocols (such as HTTPS and encryption) to safeguard user data.
• Regular security audits are conducted on systems.

■ Cookies:

Used to improve user experience and analyze performance and are not used to collect sensitive data.

■ Amendments:

We may update the privacy policy without prior notice. It is recommended to review it periodically.

■ Related Legislation:

• Personal Data Protection Law in the Kingdom of Saudi Arabia.
• Regulation on the Use of Open Government Data.
• Information Management and Protection Policy (within government technical regulations).
• Standards issued by the National Cybersecurity Authority (NCA).